At ascentia CPA, we often get asked numerous questions about what services we provide and how our process works. Here is a list of our most “Frequently Asked Questions”.
What is online accounting?
Traditional accounting, with a modern twist! Like online banking, online accounting is all about accessibility and convenience. Gone are the days of having to wait a couple weeks to book an appointment with your accountant, or printing documents, dropping them off at their office and waiting for a follow-up. Having an online accounting team means reviewing your numbers on a more regular basis and making valuable decisions, when you need to. Some of the benefits of online accounting, and not limited to, include:
What services does ascentia CPA provide?
We are a full-service accounting firm and are involved with clients in the following categories:
Accounting
Business Advisory
Estate Planning
Tax
Who is your ideal client?
Anyone can benefit from online accounting! We work well with small to mid-sized business owners open to the idea of utilizing technology to bring ease and convenience into their lives so that they can focus on operating their business. Same goes for personal clients – someone looking for a fast, convenient way to file their taxes and plan their finances.
What businesses do you specialize in?
We do not specialize in any industry or business, ascentia CPA has the experience, and accounting expertise in most industries – we welcome all prospective clients.
How often should we meet to discuss my business taxes?
We do not just meet at tax time but on a much more regular basis. We meet with our clients quarterly to keep them in the loop with their financial situation; for businesses, we go over reports that are generated to educate clients on where their business is thriving and where it needs further improvement. Other accountants skip on the educational part of the service. For us, it is an important piece of the puzzle.
Can you represent me in all the provinces that I do business?
We serve nation-wide! Our current client base is across Canada. Wherever you are, we are still representing you as your accountant – whether you find yourself in BC one day and Alberta the next.
How will I get my documents to you? Is it secure?
We work with the top and most credible companies in the industry for data security. You can be assured that any data and information flowing through our website is protected by using multi layers of security including industry standard data encryption and secure data centers and end-to-end data encryption. Two-step authentication is also offered as an additional layer of protection.
What communication tools do you use?
All the above. We use email, phone lines and virtual platforms for virtual meetings (consultations and on-going meetings).
What are your fees?
Our fees are tailored to each client and depend on services being provided. Our unique offering is that we do not charge as a traditional accountant would by the hour, which include inefficiencies that occur on the accounting offices’ end. We charge flat, fixed rates which are agreed upon in our complimentary consultation, depending on a client need. We ensure that the fee structure applied is the optimal, value-based fee for each client.
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